Support

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General Support Documents

Use these handy documents for common hardware issues:

Message Not Playing

Loading MP3 to USB Drive

PlayNetwork Support Videos

C400 / MC500 / MC550 - CHECKING CONTENT UPDATES

C400 / MC500 / MC550 - Changing Channels

C400 / MC500 / MC550 - Expired Playlist

C400 / MC500 / MC550 - Scheduling Error

C400 / MC500 / MC550 - Connect Amplifier to Player

CURIOPlayer X5 - Rebooting the Player

CURIOPlayer X5 - Connecting Amplifier to Player