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Messaging

Whether your customer is on the phone or on your sales floor, we can help you enhance your brand and influence buying decisions.

On-Hold Marketing Opportunities

  • Influence buying decisions
  • Reduce caller hang-up
  • Entertain and inform
  • Reinforce branding efforts

The Value of In-Store Audio Announcements

  • Inform customers about new products & services
  • Promote upcoming sales & events
  • Reinforce existing ad specials
  • Immediately influence buying decisions

Equipment

Message Samples:

http://creativebizaudio.com/wp-content/uploads//2012/03/kk_web_sampleonhold.mp3

Statistics

Callers with information and/or music on-hold will stay on the line for up to 3 minutes.
Callers hearing dead silence will hang up in less than 45 seconds.

Over 55% of calls to business now come from cell/smart phones. With dead silence, on-hold callers often think their call has either been dropped or disconnected. It is not good for callers to think this.

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